Letting Agent Reviews in Glasgow
Our reviews from landlords and tenants across Glasgow reflect the high standard of service we deliver every day. From property management to lettings support, client feedback helps us continually improve while giving you a clear picture of what it’s like to work with us. We’re proud to share real experiences from the people who matter most, our clients.
Western Lettings Glasgow have been my property management company for a few years now. They are prompt in managing issues, transparent with any costs being incurred, provide regular statements on rental income/expenses, quick on marketing the property, always available and many more. I am very happy with the service being provided.
I had a great experience with Western Lettings Glasgow Letting Agents. The team was professional, friendly, and very efficient throughout the entire process. They were always quick to respond and kept me well-informed at every stage. Everything was handled smoothly and with great attention to detail. I would highly recommend Western Lettings to anyone looking for a reliable and hassle-free letting service!
The best letting agency - ever.
I was really reluctant to use a letting agency due to some very bad experience from others. A friend told me about this company which is absolutely brilliant. They keep you updated and do regular checks and only disturb you when there is an important decision-making issue.
Top marks and thank you!
I was really reluctant to use a letting agency due to some very bad experience from others. A friend told me about this company which is absolutely brilliant. They keep you updated and do regular checks and only disturb you when there is an important decision-making issue.
Top marks and thank you!
I am currently a tenant in a property managed by Western Lettings Glasgow Letting Agents, and I’m very happy with their service. The staff is friendly and professional, and they respond promptly to any queries or maintenance requests. The whole renting process has been smooth and stress-free Highly recommended….
Tony Kirkpatrick who works for Western Lettings was superb from start to finish. He arrived on time, assessed the issue quickly, and got straight to work. The service was efficient and thorough, and the problem was resolved without any fuss. He also shared helpful advice on how to avoid it happening again and what to do if it ever returns. I wouldn’t hesitate to recommend him.
Great communication - friendly, helpful, and quick to respond.
Great letting agency - quick to respond to any queries or issues. Would highly recommend!
I’m very happy with the service provided by Western Lettings – it is genuinely the best agency I have ever rented from. The whole experience has been smooth, professional, and well managed, and the team has always been helpful and responsive. I would highly recommend them to anyone looking to rent.
Amazing service fixed our heating issue with no issues at all
It has been a rare and wonderful experience working with property managers who are so professional, efficient, and considerate. I am truly grateful for your timely responses and for ensuring that all concerns are addressed and resolved quickly.
I look forward to a long-term relationship with your team and will highly recommend Western Letting to others.
I look forward to a long-term relationship with your team and will highly recommend Western Letting to others.
We have been renting with Western Lettings for just over a year now and we couldn't fault the service we have received it has been exceptional! Our Property Manager Kirsty has been attentive and friendly and any small issues we have had with the property have been dealt with quickly and efficiently. We would thoroughly recommend renting with Western Lettings.
I’ve had Western Lettings manage my properties for the past five years, and they’ve been consistently excellent throughout.
They’re incredibly responsive (quick replies every time), and they manage two rental properties for me, from getting them into a marketable condition, to handling ongoing maintenance issues, to dealing with tenant & custom requests professionally and efficiently. They genuinely go the extra mile.
A special mention to Sandra and Abby, who have been fantastic to work with. Professional, helpful, and always on it.
The biggest value they provide is peace of mind. They make property ownership feel effortless, which frees you up to focus on the rest of your life, exactly what you want from a property management firm.
On top of that, everyone I’ve dealt with has been polite, well-trained, and just genuinely decent people. It feels like a strong culture and high standard is clearly set from the top and maintained across the team.
Highly recommend Western Lettings if you want reliable, proactive property management you can trust.
They’re incredibly responsive (quick replies every time), and they manage two rental properties for me, from getting them into a marketable condition, to handling ongoing maintenance issues, to dealing with tenant & custom requests professionally and efficiently. They genuinely go the extra mile.
A special mention to Sandra and Abby, who have been fantastic to work with. Professional, helpful, and always on it.
The biggest value they provide is peace of mind. They make property ownership feel effortless, which frees you up to focus on the rest of your life, exactly what you want from a property management firm.
On top of that, everyone I’ve dealt with has been polite, well-trained, and just genuinely decent people. It feels like a strong culture and high standard is clearly set from the top and maintained across the team.
Highly recommend Western Lettings if you want reliable, proactive property management you can trust.
I have to praise Zoe the property manager for her excellent communication skills and the service she has provided me with. Kept me up to date every step of the way and always very courtious and well mannered. A credit to Western Lettings
We just had Declan over for the gas safety check. He was very thorough and super polite. He also asked us if we had any other issues which we've had even after having scottish gas out (we raised this a few times with western lettings during the house assessments).
Hes come in and sorted the radiators so that we can have heating through the house and assessed the leaking bathroom radiator. He's said that he will raise a job as he is aware of what the problem is. This is something scottish gas where unable to do and we remained without heating in the bathroom since moving in. He has now set that up for us as well.
He really took some extra time to help us and sort things out and was very thorough. Can't thank him enough. It's clear he knows what he's doing.
Hes come in and sorted the radiators so that we can have heating through the house and assessed the leaking bathroom radiator. He's said that he will raise a job as he is aware of what the problem is. This is something scottish gas where unable to do and we remained without heating in the bathroom since moving in. He has now set that up for us as well.
He really took some extra time to help us and sort things out and was very thorough. Can't thank him enough. It's clear he knows what he's doing.
Their service has been excellent throughout. Before working with them, I rented from two private landlords directly and also used another letting agent, but Western Letting has been the best experience by far. They have been professional, helpful, and quick to respond whenever I’ve needed support.
I would happily recommend them.
I would happily recommend them.
I had a wonderful experience dealing with Western Lettings they were very cooperative and professional especially their manager Sandra Munro she spent a good deal of time sifting through a number of buy to let prospects and gave me very crucial professional advise on which would be the best. The service I have received from this company had been second to none and I would highly recommend them.
The entire team at Western Lettings have always been there for me as a tenant, even from the booking of the first viewing. Ive lived in my home for over 2 years now and the team have always been kind, attentive, and available for any kind of issue to get a prompt resolution. Not only have they helped me through the process from day one, but have made the experience hassle free and convenient.
Thanks to the whole team for your continued support!
Thanks to the whole team for your continued support!
I had an excellent experience with Western lettings. Their service was too good and I’m fully satisfied with the way everything was handled. The team was very professional, friendly, and helpful throughout the whole process. Communication was clear and smooth, and they made everything simple and stress-free. The welcome box was a lovely surprise and a very thoughtful touch. I would highly recommend their services to anyone looking for a reliable and supportive letting agent.
Good helpful communication.
Plenty of help offered.
Friendly staff.
Plenty of help offered.
Friendly staff.
Spot on , first time every time , competent , transparent , trustworthy , they take over all the hussle and provide excellent service and peace of mind ....real peace of mind - being their clients
Very helpful team. Made our move in as seamless as possible and were very responsive by email if we had any questions
Very professional staff and best service
Friendly and professional staff at Western Lettings who handle any issues or tenant concerns quickly and efficiently
I have been with Western Lettings for years. I can only describe the experience as fantastic. They have great staff, who are very responsive and attentive. They will look after your property as if it was their own. They are always very quick to act and address any concerns from both the tenant and the landlord. I would recommend them without any hesitation.
I'd give 10 stars if I could
My partner and I live in Spain and we have used Western Lettings ever since leaving the UK to help manage our property. They have been incredibly helpful, timely and always easy to reach. Their response is quick and they are considerate to both tenants and landlords. You hear so, so many horror stories about other people's letting agents that honestly I feel blessed to have stumbled across them. Could not recommend more highly.
My partner and I live in Spain and we have used Western Lettings ever since leaving the UK to help manage our property. They have been incredibly helpful, timely and always easy to reach. Their response is quick and they are considerate to both tenants and landlords. You hear so, so many horror stories about other people's letting agents that honestly I feel blessed to have stumbled across them. Could not recommend more highly.
They were great! Super responsiveness and helped with anything we needed.
Western Lettings are always attentive to any issues on the rare occasions they do rise and promptly resolve the issue. Additionally they are very non-intrusive and rarely request access other than for routine inspections. I Would recommend going with them for future lettings as I don't have a negative comment to make (which is rare for me).
I’ve had a fantastic experience with Western Lettings. From start to finish, everything was handled in a professional and friendly manner. The whole process of securing my flat was smooth, transparent, and stress-free.
A special thank you to Mark, who went above and beyond to make the experience seamless. He was approachable, responsive, and always happy to answer any questions I had, which really made a difference.
I would highly recommend Western Lettings to anyone looking for a reliable and supportive letting agency. Thanks again to Mark and the team for making the move such a positive experience!
A special thank you to Mark, who went above and beyond to make the experience seamless. He was approachable, responsive, and always happy to answer any questions I had, which really made a difference.
I would highly recommend Western Lettings to anyone looking for a reliable and supportive letting agency. Thanks again to Mark and the team for making the move such a positive experience!
Excellent experience; prompt and informative service made for a smooth move-in, while comprehensive information sheets ensured no difficulties using the property and its amenities (e.g. how appliances work).
Property was accurate to the virtual viewing and all details were upfront. Easiest and least-hassle experience I've had with a letting agent upon move-in.
Property was accurate to the virtual viewing and all details were upfront. Easiest and least-hassle experience I've had with a letting agent upon move-in.
As a tenant, I had the best experience with Western Lettings. The staff were professional and always helpful, and any issues we raised were dealt with efficiently.
Western Lettings was very helpful when I was searching for a flat, and were efficient in processing prospective tenants and applications. Lucy especially was incredibly patient and supportive with the process, and was a huge help in answering all my questions and providing prompt updates!
First class service. I let out my property for a year with Western and had nothing but positive experiences and engagement with the team. The post-tenancy clean left my oven sparkling like new. A very efficient, transparent and professional business.
All the renting process was clear and transparent. All the questions before and after the moving were addressed rapidly. Would trust them again.
Great job! Quick and very professional!
Declan Sweeney is an absolute professional! He arrived on time, quickly assessed the issue (even gathering crucial information from us), and delivered outstanding service. He not only fixed the problem efficiently but also provided valuable advice on preventing future occurrences and what to do if it ever reappears. Highly recommend!
Great experience working with Western Lettings fast and efficient
Best and most responsive letting agent I’ve ever had to deal with
Excellent service for 7yrs.
Professional, efficient and very helpful at all times.
Made being an absent landlord stress free and property was well maintained and handed back to us the way we’d left it. Much appreciated.
The entire team are to be commended for the service but special mention must be made of Lucas, our property manager. Communication with him was a pleasure and his managing of our property was more than we could have wished for.
Thanks Lucas.
Professional, efficient and very helpful at all times.
Made being an absent landlord stress free and property was well maintained and handed back to us the way we’d left it. Much appreciated.
The entire team are to be commended for the service but special mention must be made of Lucas, our property manager. Communication with him was a pleasure and his managing of our property was more than we could have wished for.
Thanks Lucas.
I contract cleaning services to Western Lettings and have found them a great company to work with. The job system is easy to understand and the staff are friendly and professional. Always on hand to answer any questions and no issues surrounding invoicing, payments etc………Hope to continue working alongside Western Lettings for the foreseeable future!
Western Lettings was super helpful throughout my tenancy. Super professional to deal with, clear communication with lots of notice for any checks required and helpful if any issues arose with the property. Problems were promptly and efficiently dealt with. I would recommend them to any potential tenant.
Western Lettings are the most professional and efficient letting agent I’ve experienced. After staying in a property with them for over 4 years it is easy to see how much they strive to put their tenants first and offer endless support through any circumstance. Their communication, systems and processes are wonderful making it simple and easy to raise maintenance requests - which are always dealt with effectively.
All the staff I have dealt with have been super professional, however a special thanks must go to India, the property manager. She has always been available to deal with any queries or problems, in a friendly and quick manner. As the tenancy ended she was super with handling the move out, keeping us well informed and making it a seamless process from start to finish.
I would highly recommend Western as they put their tenants first and have processes in place for every scenario, making life simple. Thank-you again!
All the staff I have dealt with have been super professional, however a special thanks must go to India, the property manager. She has always been available to deal with any queries or problems, in a friendly and quick manner. As the tenancy ended she was super with handling the move out, keeping us well informed and making it a seamless process from start to finish.
I would highly recommend Western as they put their tenants first and have processes in place for every scenario, making life simple. Thank-you again!
We stayed in a property for 6 years which Western Lettings managed for over half of this tenancy. Throughout they were excellent - so easy to deal with. Their communication is excellent and staff are very friendly and professional.
They have great systems in place for maintenance and addressed all maintenance concerns in a timely and efficient manner through the online portal with no hassle. This is way above the standard I have seen from other letting agents in Glasgow.
We had one hiccup with Western Lettings close to when they began their management of the property. I do not mention this to criticise them in any way, but to highlight their reactive way in addressing this issue and ensuring nothing like that happened again. No one is perfect and mistakes do happen but the way Western Lettings handled and resolved the situation showed their excellent professionalism and the standards they aim to manage properties. Furthermore, this shows how much they value their tenants and strive to keep a strong relationship with them as well as constantly striving to perfect their processes and procedures.
India was an excellent property manager and was very professional and friendly at all visits and in all correspondence. She was very helpful during the move out process and had our deposit back with us within a week!
I would highly recommend this letting agent to any tenant looking to rent as they are miles ahead of their peers in property management.
They have great systems in place for maintenance and addressed all maintenance concerns in a timely and efficient manner through the online portal with no hassle. This is way above the standard I have seen from other letting agents in Glasgow.
We had one hiccup with Western Lettings close to when they began their management of the property. I do not mention this to criticise them in any way, but to highlight their reactive way in addressing this issue and ensuring nothing like that happened again. No one is perfect and mistakes do happen but the way Western Lettings handled and resolved the situation showed their excellent professionalism and the standards they aim to manage properties. Furthermore, this shows how much they value their tenants and strive to keep a strong relationship with them as well as constantly striving to perfect their processes and procedures.
India was an excellent property manager and was very professional and friendly at all visits and in all correspondence. She was very helpful during the move out process and had our deposit back with us within a week!
I would highly recommend this letting agent to any tenant looking to rent as they are miles ahead of their peers in property management.
Zoe Walton from Western Lettings was such an incredible support throughout my entire tenancy, she was always so attentive of our needs and always supportive whenever we had any issues! Thank you Zoe!
They have the highest standard of professionalism from the initial set up, dealing with tenants and ensuring all controls / certifications are carried out. They deliver fast with the best interest of both the tenant and landlord. A special shout out to Harry who made everything easy for me as a first time landlord
